BRIONETTE JEWELS & CO.
PRIVACY POLICY

At Brionette Jewels & Co., we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the steps we take to keep it secure.

Information We Collect

When you visit our website or place an order, we may collect the following information:

●    Personal details: Name, email address, phone number, billing address, and shipping address.

●    Payment information: Payments are processed securely through trusted third-party providers such as Midtrans, PayPal & Apple Pay. We do not store your credit card details.

●    Website data: Browsing activity, cookies, device information, and analytics data to improve website functionality and user experience.

How We Use Your Information

We use your information to:

●     Process and fulfil your orders.

●    Send order confirmations, shipping updates, and customer care responses.

●    Provide support relating to orders, returns, exchanges, or general enquiries.

●    Share occasional updates, new arrivals, or collection previews only where you have opted in to receive marketing communications.

●    Analyse website performance and improve our content, services, and overall user experience.

We do not sell, trade, or rent your personal information to third parties.

Legal Basis for Processing

Where required under applicable privacy laws, we collect and process personal information only where necessary to fulfil our contractual obligations, comply with legal requirements, protect our legitimate business interests, or where you have provided your consent.

Data Security

All transactions are encrypted and processed through secure payment gateways. We maintain administrative, technical, and physical safeguards to protect your information against unauthorised access, misuse, loss, or disclosure.

Cookies & Analytics

Our website uses cookies to enhance your browsing experience, remember your preferences, and improve site performance. We may also use anonymised analytics tools, such as Google Analytics, to better understand visitor behaviour. You may disable cookies through your browser settings at any time.

Third-Party Services

We may share limited information with trusted third-party service providers only where necessary to operate our business and fulfil your order. This may include payment processors, shipping carriers, and email service platforms. These partners are required to maintain appropriate data protection standards.

International Transfers

As Brionette Jewels & Co. ships internationally, your personal information may be processed by trusted third-party service providers located outside Indonesia. This may include payment processors, shipping carriers, and email service providers. We take reasonable steps to ensure that any international transfer of personal information is handled securely and in accordance with applicable data protection laws.

Data Retention

We retain your personal information only for as long as necessary to fulfil your order, provide customer support, comply with legal obligations, maintain accounting and tax records, prevent fraud, and resolve disputes. Once your information is no longer required for these purposes, it will be securely deleted or anonymised where reasonably practicable.

Marketing Communications

If you subscribe to receive updates from Brionette Jewels & Co., we may send you occasional emails about new arrivals, collection launches, or brand news. You may unsubscribe at any time by using the link provided in each email.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it promptly.

Policy Updates

Brionette Jewels & Co. may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact

For any questions regarding our privacy practices or the handling of your personal information, please contact us at info@brionette.co.